lashifflett
October 04, 2022
"If you've got no patience, steer clear"
If you've got no patience, I'd suggest avoiding these jerks.
Alfredvew
September 19, 2022
"Fast and Professional Service."
I placed an order for an EUC through eWheels. The whole process was smooth, and my wheel showed up super quick. Sadly, the product broke down within a month of getting it. However, eWheels provided me with all the tools I needed for the repair and kept responding to my emails throughout. No questions asked! I highly recommend buying from eWheels and will definitely do it again down the line.
yellowtiger184
August 05, 2022
"LIFESAVER FOR ME"
At 81 years old and dealing with a disability, this WE-36 scooter has truly changed my life. I rely on it to visit stores, doctors, and friends whenever I feel like it. Without it, I’d just be stuck at home all day. Big thanks for my WE-36 scooter!
Randall Reed Sr.
NelsonLopez
February 17, 2022
"Reliable and super helpful"
eWheels has been really helpful for me. They assisted me in modifying my order after it was submitted, they’ve addressed my warranty concerns swiftly and effectively, and they’re always friendly. They’ve been so great that I felt the need to share my experience, but it seems I’m not the only one!
June.Morgan
September 03, 2021
"Great Experiences All Around"
I've only had positive interactions with the Customer Support from this EUC seller. Swapping my preorder was a breeze with just a couple of quick emails. Definitely a 10/10, I'll be back for more!
whitepeacock169
September 02, 2021
"Best company I've ever shopped with"
eWheels really shines when it comes to their products, support, and customer care! They're super generous, professional, and just plain friendly. If they stock what I'm looking for, you can bet I'll be making a purchase from them.
happyelephant692
May 20, 2021
"Reliable, Fair, and Easy to Work With"
The team at eWheels is definitely NOT a bunch of scam artists, and their customer service is top-notch. I have complete faith in them and how they run their business. I've been really happy with the various EUCs I've bought from them, and the support I've gotten afterward has been great. Not long ago, one of my wheels had a controller board fail, and they still helped me out even though I was technically out of warranty. Sure, I had to cover the cost of the board, but they hooked me up with a discount because they're just that good! If you're looking to buy a Chinese wheel, good luck getting warranty service in the USA - eWheels has got our backs and really stands up for US customers with the manufacturers over in China. eWheels is fantastic, and I'm planning to grab a Sherman from them real soon.
JohnnyWhite
November 17, 2020
"Awesome support!"
Awesome support!
I've bought a couple of unicycles over the past two years from eWheels. The second one had a major issue, but they quickly repaired it under warranty at no cost.
ChesterGreen
October 29, 2020
"Absolutely 10 Stars!"
If it were possible to give 10 stars, I totally would. The support for customers is just amazing. They genuinely look after their clients. The items they offer are also top-notch. Whenever you have a question, they’re quick to respond. Just brilliant folks and really great products.
Kathy.Smith
July 01, 2020
"Ewheels - A Total Scam Operation"
These folks are nothing but scam artists. Finding their return policy is a real chore, and it’s worded in such a tricky way that it’s tough to grasp. The moment you crack open the box they send, it’s like waving goodbye to any chance of returning it.
Sure, a lot of folks are grumbling that Amazon is driving them out with low prices and speedy delivery on a huge range of products. But let’s not forget, their return policy is top-notch. You only need to get burned once by a company like ewheels over a $1,000 scooter to appreciate how crucial a solid returns policy is.
Do yourself a favor and don’t give these scam artists at ewheels your hard-earned cash. It just keeps them afloat a bit longer to swindle more unsuspecting customers before they finally go belly up.
"Outstanding Assistance"
Outstanding Assistance. I'm super happy I got my Solowheel from this place instead of the official website. Jason was really nice, approachable, quick to respond, and helped me out with all my concerns.
On the flip side, the official support did return my call after three days of trying to reach them.
+ The offer was definitely a good one (Solowheel + free shipping and a pretty pricey cover included).